106

Total KPIs

100

Published

03

In Review

03

Reviewed

33

Improvement Plans

80%
Open
20
Closed
10
20%

03

Overdue

96%

Solved

KPI Performance

30

Average

54

Good

83

Excellent

KPI Performance By Department

KPI’s

# KPI Achievement
1 % Client Retention Rate
90%
2 % Focus Group User Index
70%
3 % Customer Satisfication Index
48%
4 % Number of New Contracts
73%
# KPI Achievement
1 % Client Retention Rate
90%
2 % Focus Group User Index
70%
3 % Customer Satisfication Index
48%
4 % Number of New Contracts
73%
KPI Performance By Type

×
Quarter
Q1 Q2 Q3 Q4
Is Auditor
Deesignation
Developer Designer
Sub Section
Interview
5